Return policy

Our Return Policy

Donations are refundable as long as they are in the same tax year. If a tax receipt has already been issued, then there are additional processes required by Canada Revenue Agency to issue a credit. If there has been a mistake we ask that you contact us within the current month of donation, this will make it easier on Circle Acts and also easier on the charity you selected keeping our administration costs down and allowing more money to go to the causes it was originally designed to support.

If your donation has already been released to the charity, their return policies take affect and Circle Acts will do our best to operate on your behalf and will keep you informed on the progress along the way.

Our charity is your charity, we are passionate about impact just as you are.